Privacy Policy

Miss Estruch Biology understands and respects that your privacy is very important when using the website and my services.  Personal data is only collected and used in the ways described in the policy below and this meets you rights under the law.

Information Miss Estruch Biology collects

This Privacy Policy describes how your personal information is collected, used, and shared.  Personal data is information which can identify an individual such as name, address, telephone number.

When you book a tuition service with Miss Estruch the following is collected:

  • Your name and contact information, including email address and telephone number.
  • Your age, A-levels you are taking and the exam board you are sitting for A-level Biology.
  • Your current grades and aspiration grades.
  • Information about how you use our website, IT, communication and other systems.  Including Google analytics.
  • Information from accounts you link to us, eg Instagram
  • Location data, if you choose to provide this.
  • Video pictures of your participation in online lessons.
  • Your billing information, transaction, and payment card information
  • Your contact history, purchase history and saved items

 

The above personal information is collected to tailor tuition services to meet your needs and it is collected as it is necessary for a contract, we have with you. If you do not provide personal information asked for, it may delay or prevent us from providing the correct tuition services for your needs.

How your data is used

Your personal data will only be used in a lawful way.  All data that is stored will be kept securely and only used for above stated purposes.

How long your data is kept

If you have made a payment to us or received a payment from us we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Once a student is no longer receiving any tuition services, their details will be deleted or anonymised.

Any information we use for marketing purposes will be kept with us for 6 years or until you notify us that you no longer wish to receive this information.

Sharing your data

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners, online facilitators such as zoom or other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to abide by our data protection policies.

We share your Personal Information with third parties only relevant to help us use your Personal Information, as described above. For example, when using Crowdcast, PayPal and Stripe as payment services.  These organizations may collect data on our behalf to ensure that you receive the correct revision package required.

Storage of payment details

Your card details are not stored or shared with any 3rd parties.  All bookings are taken through Crowdcast, PayPal, Stripe or BACS payment.

 

Cookies

To improve your experience on our site, we may use ‘cookies’. Cookies are used by most major websites. This website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies WordPress uses.

These functional and required cookies are always used, which allow WordPress, our hosting platform, to securely serve our website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

We have appropriate cookie banners in place.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Newsletter

When you sign up for the Miss Estruch Biology newsletter your name, email address, exam board, year group and whether you are a student, parent or teacher is collected. The purpose of collecting the information is to enable relevant emails to be send to you.  None of these details are shared with any third parties. You may unsubscribe from the newsletter emails at any time by clicking the “unsubscribe” link in the footer of these emails.

Shop:

When you visit the shop, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes

When you make a purchase, we will ask you to provide information including your name, billing address, and credit card/payment details. This information is used for purposes such as:

  • Sending you information about your order
  • Responding to your requests
  • Processing payments and preventing fraud
  • Complying with any legal obligations we have, such as calculating taxes
  • Improving our store offerings
  • E-mailing you to ask if you would like to review the product your purchased.

If you choose to review a product, your name, comment, and any media you upload will be displayed on our website, pending moderation for spam.

Contact Me Form:

When you submit a message via the contact form, we receive your name and email address. The purpose of this is to enable us to respond to your queries.